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Revision as of 15:09, 17 September 2015
Welcome to the Computer Science Support Wiki!
This Wiki has information on nearly everything we do - all the computing services and policies provided by the UVa Computer Science Department (not ITS). There are also answers to some of the most common support requests we receive. If you do not find your answer here, please send mail to root.
Contents
Frequently Asked Questions & Common Requests
Below are answers to a number of our most frequently asked questions and common requests. You may often find the answer to your question here rather than waiting on a response to a request ticket.
Windows
Linux
- Get Root On My Desktop
- smbmount under Linux
- Connecting to a Linux machine with VNC
- Resolving common Linux problems
- Dual-Monitor Support
- Laptop Support
- Connecting with SSH
- Connecting with NoMachine
MAC OS X
Storage
Networking
- Get An Additional Ethernet Jack
- Wireless Access for a Devices
- Get An IP Address for My Laptop
- SSH Tunneling
- Windows 8 and Cisco Anyconnect VPN client
- Linux and OpenConnect VPN client
Software
- Available Software
- Exceed setup
- Using Exceed with SecureCRT for X11 Forwarding
- Using Exceed and SecureCRT to get a login screen on a remote machine
- Using Cygwin for X11 Forwarding
- Mail Aliases
- Changing Thunderbird Email Threaded View
- Setting up UVA Email
- Setting up Pine (Alpine) for IMAP Gmail
- Email Quotas and Storage
- Archiving CMS or Exchange email to CS IMAP folders
- The decommissioning of the CMS mail system Summer/Fall 2015
- Switching Default UVA Email Account from CMS Mail to Exchange Mail
- Setting up UVa Exchange email on Outlook under Windows 7
Off-Grounds
- Access My CVS Repository From Off-Grounds
- Access my home directory from off grounds
- Remote Desktop from work to home/Off-grounds computer
Printing
- Print to the Poster Printer
- Print to the Network From a Laptop
- Problem PDF files
- Print to the Ricoh copier
Version Control
Computing Resources
Miscellaneous
- Adjusting your Graduate Directory Listing
- Access Control Lists
- Interactive/Compute Servers
- Account Quotas After Graduation
- Set Up A Wiki
- Password Security
- Merging PDF Files
- Adjusting Samsung 173/193P monitors
- How to Scan documents from the Copier to your Apollo/Athena Folder
- How to add a network folder as a scan destination
- How to Scan documents from the Copier to your E-Mail
- NSF Facilities Statement
- Using the Rice Hall Conference Rooms
- Request Tracking System (contacting root)
Policies
Systems Overview
The CS department provides a comprehensive computing infrastructure for department members and affiliates in addition to the resources provided for the entire university by ITS.
Computer Services Recharge Center Information
Networking
The department maintains our own wired network infrastructure, along with six public class-C IP address subnets. We rely on ITS for wireless networking.